Privacy Policy trich88 – Data Protection & Member Privacy Malaysia

Welcome to the trich88 Privacy Policy. This document explains in detail how trich88 ("we", "the platform" or "trich88") collects, processes, stores, and protects your personal data ("you" or "member") when you use our online sports betting and casino platform.

This privacy policy applies to all users of the trich88 platform — including website visitors, registration applicants, registered members, and former members whose accounts have been closed. It covers all your interactions with trich88 via the website, mobile app, live chat, email, and any other communication channels.

Trich88 is committed to safeguarding the privacy of all Malaysian members in accordance with best data protection practices. By using the trich88 platform, you agree to the collection and use of personal data as described in this privacy policy.

Trich88 collects various types of personal data depending on how you interact with our platform. The following are the main categories of data we collect:

Trich88 collects personal data through a number of transparent means. The following are our primary data collection channels:

• Registration Form: When you register a trich88 account, you provide your identity and contact details directly. All information requested is necessary to create and manage your account securely.
• Deposit & Withdrawal Process: When you make a deposit via Touch 'n Go eWallet, GrabPay, DuitNow, FPX (Maybank2u, CIMB Clicks), Boost, or ShopeePay, transaction details in RM are collected for financial records and compliance requirements.
• Platform Activity: Data regarding your betting activity — Malaysia Super League matches wagered on, slots played, live matches followed, and Live Casino results — is collected automatically as you use trich88.
• Tracking Technology: trich88 uses cookies, web beacons, and similar technologies to collect technical data about how you use our platform.
• Support Communications: When you contact the trich88 support team via live chat or email, the content of those communications is stored for reference and service improvement purposes.
• Identity Verification: In certain cases, trich88 may request verification documents such as a copy of your Malaysian IC to meet legal compliance requirements.

Trich88 uses collected personal data solely for the legitimate and stated purposes below. We will not use your data for any other purpose without first obtaining your consent:

• Account Management: Creating, verifying, and managing your trich88 account, including processing logins, password resets, and profile updates.
• Transaction Processing: Processing all deposits and withdrawals in MYR accurately and securely via your preferred e-wallet and FPX payment methods.
• Customer Service: Providing assistance and support when you contact trich88 with any account or platform-related enquiries or complaints.
• Security & Fraud Prevention: Detecting and preventing fraud, money laundering, multi-account usage, and any activity that violates trich88's terms.
• Legal Compliance: Fulfilling the legal and regulatory obligations applicable to operating an online betting platform in Malaysia.
• Platform Improvements: Analysing aggregated (not individual) usage patterns to improve the trich88 interface, introduce new features, and refine the overall user experience.
• Service Communications: Sending important notifications regarding your account, changes to terms, the latest promotions and trich88 platform updates (with your consent).
• Responsible Gaming: Monitoring activity patterns to identify signs of problem gambling and provide appropriate assistance to members who need it.

Trich88 does not sell, rent, or trade members' personal data to third parties for marketing purposes. However, in the following limited situations, trich88 may share your data with selected third parties:

• Payment Service Providers: Payment gateways processing transactions for Touch 'n Go eWallet, GrabPay, DuitNow, FPX (Maybank2u, CIMB Clicks), Boost and ShopeePay are required to receive minimal transaction information in order to process your RM payments securely.
• Game Providers: Slot, Live Casino, and jackpot game providers integrated with trich88 may receive your username and game records to ensure games function correctly.
• Legal Authorities: trich88 will disclose personal data to Malaysian authorities when required by law, court order, or valid legal process.
• Technical Service Provider: IT infrastructure providers, cloud services, and cybersecurity firms that support trich88's operations may process your personal data as part of their services, subject to strict data protection agreements.

All third parties that share data with trich88 are required to uphold privacy standards equivalent to those of trich88 and may not use that data for any purpose other than what has been agreed upon.

Trich88 takes data security infrastructure seriously to ensure the personal information of all Malaysian members is always protected. The key security measures we have implemented are:

• 256-Bit SSL Encryption: All communications between your browser and the trich88 platform are encrypted using TLS protocol with 256-bit keys — impossible to crack with current technology.
• Data Storage Encryption: Sensitive data stored in trich88's databases is also encrypted using strong encryption algorithms to protect against unauthorised access, even in the event of a server breach.
• Strict Access Controls: Only trich88 staff with a legitimate operational need are permitted to access members' personal data, and every access is logged for audit purposes.
• Two-Factor Authentication (2FA): trich88 offers two-factor authentication for member accounts and enforces it as mandatory for internal administrative access.
• 24/7 Security Monitoring: trich88's systems are monitored around the clock to detect any suspicious activity, intrusion attempts, or anomalies that could compromise the security of members' data.
• Regular Security Testing: trich88 conducts regular penetration testing and security audits by independent security experts to identify and address any vulnerabilities.

Trich88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit trich88. The following are the types of cookies we use:

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect trich88 platform functionality, including your ability to log in and maintain session security.

As a trich88 member, you hold the following rights regarding your personal data. trich88 is committed to making it straightforward and hassle-free for you to exercise these rights:

Trich88 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with legal obligations. Our key retention policies are as follows:

• Active Account Data: For as long as your trich88 account remains active and for a reasonable period following account closure.
• Financial Transaction Records: Minimum 7 years after the last transaction, in line with Malaysia's financial compliance requirements.
• Support Communication Logs: 2 years from the date of last communication, for reference should any disputes arise at a later stage.
• Technical Log Data: 90 days, unless a longer period is required for an ongoing security investigation.
• Marketing Data: Until you withdraw consent, after which your data will be deleted within 30 days.

When data is no longer needed, trich88 will securely delete or anonymise it using methods that ensure it cannot be recovered.

Trich88 is a platform intended exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

Should trich88 discover that personal data of an individual under 18 has been inadvertently collected, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect their child has registered on trich88 are welcome to contact us at support@trich88.ws for prompt action.

Trich88 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or the services we offer to Malaysian members.

When material changes are made to this Privacy Policy, trich88 will:

• Updating the "Last Updated" date at the top of this document.
• Displaying a clear notice on the trich88 platform for at least 14 days before any changes take effect.
• Sending notification emails to all registered members with a valid email address in our system.

Continued use of the trich88 platform after changes take effect will be considered acceptance of the updated privacy policy. If you do not agree with the changes, you have the right to close your account and request the deletion of your personal data.

If you have any questions, concerns or requests regarding trich88's Privacy Policy or how we handle your personal data, please reach out to us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly within the trich88 platform in Bahasa Malaysia.
• Privacy Email: support@trich88.ws — please state "Privacy Enquiry" in the email subject line for faster processing.

The trich88 team is committed to responding to all privacy-related enquiries within 48 business hours. For formal data rights requests, we will provide an acknowledgement within 5 business days and fulfil the request within 30 business days.